Privacy Policy
Effective date: July 14, 2026
Friends Dhaba respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
We may collect the following information:
- Personal details: name, email, phone number, role, and profile picture.
- Device data: Firebase Cloud Messaging (FCM) token used for push notifications.
- Usage data: order history, table interactions, and preferences.
2. How We Use Your Data
We use the data to:
- Provide and improve our restaurant ordering and table management services.
- Send real‑time notifications (order status, table availability, assistance requests) to staff.
- Generate reports and analytics for operational insights.
- Communicate important updates, promotions, or policy changes via email.
3. Data Sharing & Retention
We do not sell your personal information. Data may be shared with third‑party services strictly for:
- Payment processing (e.g., Razorpay, Cashfree).
- Push‑notification delivery via Firebase.
Data is retained as long as your account is active or as required by law.
4. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for non‑essential communications.
- Request a copy of the data we hold about you.
To exercise these rights, contact us at privacy@friendsdhaba.com.
5. Security
We implement industry‑standard security measures, including encrypted storage, secure HTTPS connections, and regular security audits.
6. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.